Shipping policy

Effective 2026-08-21

Orders placed at Mexuron are handled by Mexuron. Use this page for shipping coverage, timing, and tracking details.

1. Where we ship

We primarily ship to addresses in the United States. Selected international destinations may be available at checkout when a shipping rate is offered for your address.

We do not ship to destinations that cannot be selected at checkout, or where no carrier rate is returned. Contact moscaandrea259@gmail.com before ordering if you are unsure.

2. How long shipping takes

Standard processing for ready-to-ship items is 1-3 business days after payment is confirmed.

Estimated delivery: 4-6 business days after the order ships for typical in-stock parcels to standard U.S. addresses. Estimates only — weather, carrier capacity, and product size can change timing.

Processing days exclude weekends and U.S. public holidays.

3. Shipping charges

Free standard shipping on all orders within the United States. No minimum purchase is required. International shipping availability and rates (if offered) are shown at checkout.

Extra charges for heavy/oversized/freight items appear at checkout before you pay when applicable.

4. How to track

We ship via major parcel carriers (USPS, UPS, FedEx, or equivalent). The carrier for your order appears on the shipping confirmation. Tracking is emailed when the package ships (allow up to 24 hours for carrier activation).

5. Delivery exceptions

If an outdoor shipment is lost, stalled, or arrives weather-damaged in transit, Email moscaandrea259@gmail.com within 30 days of the ship date with your order number and tracking. For damage, keep packaging and send photos.

You are responsible for a complete shipping address. Contact us within 24 hours of ordering to correct an address before shipment.

6. Special shipping cases

Outdoor products are packed for parcel or freight handling. Weather covers and loose hardware are bagged inside the carton when supplied.

Seasonal outdoor items may ship from regional warehouses. Large patio sets can arrive in multiple packages.